Why study this course
This nationally recognised qualification provides learners with the skills necessary to work in a range of contexts in the community services sector.
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
What you will learn
The CHC52015 Diploma of Community Services is used for learners looking to move into roles which specialise in case management in the community services sector.
Learners will develop the skills to provide critical and direct support to individuals, groups, and communities.
Learners will develop the skills required to provide person-centred support within the service as a whole and supporting colleagues in the ongoing improvement of their work within a team.
Learners will develop the skills to provide critical and direct support to individuals, groups, and communities.
Learners will develop the skills required to provide person-centred support within the service as a whole and supporting colleagues in the ongoing improvement of their work within a team.
Potential career outcomes
Students undertaking this course can apply it to many potential job outcomes, including:
• Community Services Manager
• Community Services Case Manager
• Centre Manager
• Family Support Worker
• Community Services Manager
• Community Services Case Manager
• Centre Manager
• Family Support Worker
Language, Literacy and Numeracy
Every applicant must complete a Language Literacy and Numeracy (LLN) Test before we enrol you on the course.
This LLN evaluation will assist NWCT in identifying each learner’s needs and appropriate support to be offered if and when required.
This LLN evaluation will assist NWCT in identifying each learner’s needs and appropriate support to be offered if and when required.
Course Structure
To achieve this qualification, the candidate must demonstrate competency in 20 units of competency:
12 core units;
8 elective units.
Core units:
• CHCCCS004 Assess co-existing needs
• CHCCCS007 Develop and implement service programs
• CHCCCS019 Recognise and respond to crisis situations
• CHCCOM003 Develop workplace communication strategies
• CHCDEV005 Analyse impacts of sociological factors on people in community work and services
• CHCCDFV001 Recognise and respond appropriately to domestic and family violence
• CHCDIV001 Work with diverse people
• CHCDIS002 Promote Aboriginal and/or Torres Strait Islander cultural safety
• CHCLEG003 Manage legal and ethical compliance
• CHCMGT005 Facilitate workplace debriefing and support processes
• CHCPRP003 Reflect on and improve own professional practice
• HLTWHS003 Manage work health and safety
Elective units:
• CHCCCS004 Assess co-existing needs
• CHCCSM004 Coordinate complex case requirements
• CHCCSM005 Develop, facilitate and review all aspects of case management
• CHCCSM006 Provide case management supervision
• CHCCSM007 Undertake case management in a child protection framework
• CHCMHS001 Work with people with mental health issues
• CHCAOD004 Assess needs of client with alcohol and other drugs issues
• CHCPRT001 Identify and respond to children and young people at risk
12 core units;
8 elective units.
Core units:
• CHCCCS004 Assess co-existing needs
• CHCCCS007 Develop and implement service programs
• CHCCCS019 Recognise and respond to crisis situations
• CHCCOM003 Develop workplace communication strategies
• CHCDEV005 Analyse impacts of sociological factors on people in community work and services
• CHCCDFV001 Recognise and respond appropriately to domestic and family violence
• CHCDIV001 Work with diverse people
• CHCDIS002 Promote Aboriginal and/or Torres Strait Islander cultural safety
• CHCLEG003 Manage legal and ethical compliance
• CHCMGT005 Facilitate workplace debriefing and support processes
• CHCPRP003 Reflect on and improve own professional practice
• HLTWHS003 Manage work health and safety
Elective units:
• CHCCCS004 Assess co-existing needs
• CHCCSM004 Coordinate complex case requirements
• CHCCSM005 Develop, facilitate and review all aspects of case management
• CHCCSM006 Provide case management supervision
• CHCCSM007 Undertake case management in a child protection framework
• CHCMHS001 Work with people with mental health issues
• CHCAOD004 Assess needs of client with alcohol and other drugs issues
• CHCPRT001 Identify and respond to children and young people at risk
What is Work Placement?
Work Placement is the part of your course where you learn and are assessed in a place of work, related to your course which has been approved by NWCT.
At your work placement, you’ll get practical, hands-on experience under the guidance of your supervisor. Your supervisor will be someone with involvement in the industry, who can mentor you during your placement.
At your work placement, you’ll get practical, hands-on experience under the guidance of your supervisor. Your supervisor will be someone with involvement in the industry, who can mentor you during your placement.
Minimum required hours
This course includes an approximate minimum of 100 hours in a suitable workplace to complete practical tasks.
How do I find a Work Placement?
We already have Memorandum of Understanding with several Care facilities and we will guarantee your Work placements with one of our partners.
However, if you are already in the industry and choose your employer as your work placement, we will also support your option.
However, if you are already in the industry and choose your employer as your work placement, we will also support your option.
Student Entry Requirements
Education
Year 12 (HSC); or equivalent qualification/s
Minimum age
You will need to be at least 18 years old or over for enrollment.
Year 12 (HSC); or equivalent qualification/s
Minimum age
You will need to be at least 18 years old or over for enrollment.
Specific additional course requirements
Successful completion of NWCT Clinical Placement Requirements, including National Police check and Relevant immunisation check.
Payment options
Pay in full
If you pay your course fees up-front in full, you’ll benefit from a discount.
Payment Plan
Payment options available
If you pay your course fees up-front in full, you’ll benefit from a discount.
Payment Plan
Payment options available
This nationally recognised qualification provides learners with the skills necessary to work in a range of contexts in the community services sector.
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
The CHC52015 Diploma of Community Services is used for learners looking to move into roles which specialise in case management in the community services sector.
Learners will develop the skills to provide critical and direct support to individuals, groups, and communities.
Learners will develop the skills required to provide person-centred support within the service as a whole and supporting colleagues in the ongoing improvement of their work within a team.
Learners will develop the skills to provide critical and direct support to individuals, groups, and communities.
Learners will develop the skills required to provide person-centred support within the service as a whole and supporting colleagues in the ongoing improvement of their work within a team.
Students undertaking this course can apply it to many potential job outcomes, including:
• Community Services Manager
• Community Services Case Manager
• Centre Manager
• Family Support Worker
• Community Services Manager
• Community Services Case Manager
• Centre Manager
• Family Support Worker
Every applicant must complete a Language Literacy and Numeracy (LLN) Test before we enrol you on the course.
This LLN evaluation will assist NWCT in identifying each learner’s needs and appropriate support to be offered if and when required.
This LLN evaluation will assist NWCT in identifying each learner’s needs and appropriate support to be offered if and when required.
To achieve this qualification, the candidate must demonstrate competency in 20 units of competency:
12 core units;
8 elective units.
Core units:
• CHCCCS004 Assess co-existing needs
• CHCCCS007 Develop and implement service programs
• CHCCCS019 Recognise and respond to crisis situations
• CHCCOM003 Develop workplace communication strategies
• CHCDEV005 Analyse impacts of sociological factors on people in community work and services
• CHCCDFV001 Recognise and respond appropriately to domestic and family violence
• CHCDIV001 Work with diverse people
• CHCDIS002 Promote Aboriginal and/or Torres Strait Islander cultural safety
• CHCLEG003 Manage legal and ethical compliance
• CHCMGT005 Facilitate workplace debriefing and support processes
• CHCPRP003 Reflect on and improve own professional practice
• HLTWHS003 Manage work health and safety
Elective units:
• CHCCCS004 Assess co-existing needs
• CHCCSM004 Coordinate complex case requirements
• CHCCSM005 Develop, facilitate and review all aspects of case management
• CHCCSM006 Provide case management supervision
• CHCCSM007 Undertake case management in a child protection framework
• CHCMHS001 Work with people with mental health issues
• CHCAOD004 Assess needs of client with alcohol and other drugs issues
• CHCPRT001 Identify and respond to children and young people at risk
12 core units;
8 elective units.
Core units:
• CHCCCS004 Assess co-existing needs
• CHCCCS007 Develop and implement service programs
• CHCCCS019 Recognise and respond to crisis situations
• CHCCOM003 Develop workplace communication strategies
• CHCDEV005 Analyse impacts of sociological factors on people in community work and services
• CHCCDFV001 Recognise and respond appropriately to domestic and family violence
• CHCDIV001 Work with diverse people
• CHCDIS002 Promote Aboriginal and/or Torres Strait Islander cultural safety
• CHCLEG003 Manage legal and ethical compliance
• CHCMGT005 Facilitate workplace debriefing and support processes
• CHCPRP003 Reflect on and improve own professional practice
• HLTWHS003 Manage work health and safety
Elective units:
• CHCCCS004 Assess co-existing needs
• CHCCSM004 Coordinate complex case requirements
• CHCCSM005 Develop, facilitate and review all aspects of case management
• CHCCSM006 Provide case management supervision
• CHCCSM007 Undertake case management in a child protection framework
• CHCMHS001 Work with people with mental health issues
• CHCAOD004 Assess needs of client with alcohol and other drugs issues
• CHCPRT001 Identify and respond to children and young people at risk
Work Placement is the part of your course where you learn and are assessed in a place of work, related to your course which has been approved by NWCT.
At your work placement, you’ll get practical, hands-on experience under the guidance of your supervisor. Your supervisor will be someone with involvement in the industry, who can mentor you during your placement.
At your work placement, you’ll get practical, hands-on experience under the guidance of your supervisor. Your supervisor will be someone with involvement in the industry, who can mentor you during your placement.
This course includes an approximate minimum of 100 hours in a suitable workplace to complete practical tasks.
We already have Memorandum of Understanding with several Care facilities and we will guarantee your Work placements with one of our partners.
However, if you are already in the industry and choose your employer as your work placement, we will also support your option.
However, if you are already in the industry and choose your employer as your work placement, we will also support your option.
Education
Year 12 (HSC); or equivalent qualification/s
Minimum age
You will need to be at least 18 years old or over for enrollment.
Year 12 (HSC); or equivalent qualification/s
Minimum age
You will need to be at least 18 years old or over for enrollment.
Successful completion of NWCT Clinical Placement Requirements, including National Police check and Relevant immunisation check.
Pay in full
If you pay your course fees up-front in full, you’ll benefit from a discount.
Payment Plan
Payment options available
If you pay your course fees up-front in full, you’ll benefit from a discount.
Payment Plan
Payment options available
